Support
Our team is always available to answer your questions.
Customer Service Desk (ticket system)
You can contact our service teams around the clock with questions and requests relating to our products via our Customer Service Desk. Please create a ticket. We will take care of processing your enquiry as quickly as possible.
Visit Customer Service DeskTelephone
You can reach our service team personally on the telephone numbers below during the official business hours of KISTERS AG from 8 a.m. to 5 p.m. on working days (or up to 24/7 with a corresponding maintenance contract).
Below you will find the direct contact details of our support teams.
Energy
BelVis:
Tel: +49 2408 9385 340
support-ui@kisters.de
E-risk and Trade:
Tel: +49 385 20100201
trade.support@kisters.de
Trade IRM:
Tel: +43 1 811 30 660
irmsupport@kisters.at
ControlStar:
Tel: +49 441 93602 111
tkd@kisters.de
ProCoS:
Tel: +49 721 94404 111
support-procos@kisters.de
Water, Weather and Environment
Tel: +49 2408 9385 340
support-ui@kisters.de
Occupational Safety and Compliance
Tel: +49 203 3788 0
KiTrainer:
support-kitrainer@kisters.de
SoCaL:
socal-suport@kisters.de
Transec:
transec-support@kisters.de
WAUplus:
ar.wauplus@kisters.de
The support is only valid for Germany.
2D / 3D Printers and Scanners
Large format printers and scanners
Website: https://www.kisters-lfp.de/
3D printer
Website: https://www.kisters-3dp.de
contex
Website: https://www.contex.de/
The support is only valid for Germany.
3D Visualisation
Website: https://viewer.kisters.de/